Refund and Returns Policy

Last updated: January 1, 2022

Please read our refund and returns policy carefully.

Cancelations

You’re free to cancel an order anytime before items have been created. If a cancelation is requested after an item has been made, money and time have already been invested. At this point, it’s unlikely that a cancelation is possible.

Refunds

We’re happy to offer a refund if there is any damage to an order. This can be things like manufacturing errors, items arriving with holes, or the order arriving with clear, demonstrable damage. To do so, please reach out with photo evidence of the item’s improper condition.

Returns

We do not require customers to return any items. Photo evidence will be sufficient for any discussion.

Shipping

After an item is shipped, things have moved beyond our control. Shipping (particularly for international orders) is affected by many outside influences, especially COVID-19. If you’d like an update on your order, please contact the shipping company with your order number or use a tracking number or link.

Buyer’s Remorse

If an order arrives with manufacturing errors, in the wrong size, or has other obvious errors, we’ll happily work with you to find a solution. However, if a customer simply changes their minds regarding a sale, it’s unlikely that a refund, exchange, or other special treatment will be offered.

Contact Us

If you have any questions about our refund and returns policy, You can contact us:

By email: lofimiamivibes@gmail.com
By visiting our Contact Page